Alanya Dental Clinic places great importance on the security of your personal data. In this context, we would like to inform you about the processing, protection, and your rights regarding your personal data within the framework of the Personal Data Protection Law No. 6698 (“KVKK”) and other relevant legislation.
1. Purposes of Collecting and Processing Personal Data
Your personal data is processed in line with the services we provide for the purposes of:
- Creating appointments,
- Planning and providing healthcare services,
- Monitoring your treatment processes,
- Keeping health records as required by applicable legislation,
- Conducting customer satisfaction surveys and service development efforts,
- Managing communication and organizational processes within the scope of health tourism,
- Fulfilling legal obligations.
2. Processed Personal Data
Your personal data may include the following information, which you share with us or is obtained during your treatment processes:
- Name, surname, ID number, or passport number,
- Contact information (phone number, email address, address),
- Health information and treatment records,
- Financial information (payment and billing details),
- Visual and audio data (camera recordings, photographs).
3. Methods of Collecting Personal Data
Your personal data may be collected through the following methods:
- Forms filled out on our website,
- Communication via phone or email,
- Information you provide in person at our clinic,
- Our online appointment system or social media platforms.
4. Sharing of Personal Data
Your personal data may only be shared with third parties under the following conditions and in a limited manner:
- With official authorities and institutions as required by law,
- With our business partners and affiliated organizations to provide healthcare services,
- With service providers ensuring technical infrastructure and data security.
5. Retention of Personal Data
Your personal data is retained for the period required by applicable laws or as long as necessary for the purpose of processing. At the end of this period, your personal data is securely destroyed.
6. Protection of Personal Data
To ensure the security of your personal data, Alanya Dental Clinic:
- Implements technical and administrative measures to prevent unauthorized access,
- Uses up-to-date technologies for data security systems,
- Provides training to raise awareness of KVKK among its employees.
7. Your Rights Under KVKK
According to Article 11 of KVKK, you have the following rights regarding your personal data:
- To learn whether your personal data is being processed,
- To request information if your personal data has been processed,
- To learn the purpose of processing and whether it is being used in line with that purpose,
- To know the third parties to whom your data has been transferred within or outside the country,
- To request correction of incomplete or incorrect data,
- To request deletion or destruction of your personal data,
- To request that actions taken are communicated to third parties to whom the data was transferred,
- To object to the processing of your data and to request compensation for any damage.
8. Contact Information
To exercise your rights or obtain information about your personal data, you can contact us:
Alanya Dental Clinic (Dr. Duygu Gürleyen)
Address: Oba Mh. Fatih Cd. Toprak Apt. 42A/2, Alanya
Phone: +90 (242) 514 14 24
Email: info@dtduygugurleyen.com
We will continue to provide you with the best service while maintaining sensitivity regarding the protection and security of your personal data. This clarification text has been prepared within the framework of KVKK and relevant legislation.